Contact details
Queries from parents/carers or members of the public should be addressed to Ms ZeenatAra Ali, PA to the Headteacher, and sent to: info@plashet.newham.sch.uk.
The Chair of our Local Board (our governors) can be contacted by emailing: chair@plashet.newham.sch.uk.
Key information
Proud to be part of
City of London Academies Trust
North Wing, Guildhall,
Gresham Street, London,
EC2P 2EJ
020 7332 1432
enquiries@cola.org.uk
Lettings
We have a range of facilities available to hire, including:
- Standard and specialist classroom space
- A large and modern sports hall which can be used for a variety of activities including badminton, basketball, dance, martials arts and indoor football
- Outdoor tennis courts
- Halls for functions
- Car parking facilities to help support your local event/celebration
Communications with the academy
The Year Coordinator is the person whom parents should contact initially about any aspect of their daughter’s school life. They will know whom to consult and will be able, where necessary, to arrange a meeting with appropriate individuals.
As soon as parents/carers have any concerns or worries, they should email the academy: info@plashet.newham.sch.uk and make contact with the Year Coordinator. If they are not available the Year Coordinator, Assistant Year Coordinator or member of the Leadership Team who manages the cohort will make contact with them. It is helpful if parents/carers put their daughter’s name and tutor group in the subject line of all emails.
In the case of sickness or an accident, the school will contact the student’s parents/carers so that they may collect their daughter.
It is essential that the school has an up-to-date emergency contact number for all students.
Compaints procedure
We hope that the school can resolve any complaints that parents may have. If a parent/carer is unhappy about something in the school she/he should email the school on info@plashet.newham.sch.uk with a request to speak on the phone to the relevant Year Coordinator for pastoral matters or Subject Leader for subject specific issues. Parents/carers should always put their daughter’s name and Tutor Group in the subject line of all emails.
- We find that most complaints are dealt with successfully at this informal level.
- If a parent/carer wishes, they can make an appointment to see a member of the Leadership Team.
- If the matter has still not been resolved to a parent’s satisfaction, an appointment can be made to see the Head Teacher.
- If a parent/carer wishes to take the matter further there are formal routes depending on the nature of the complaint.
Curriculum complaints
Parents/Carers have the right to make a complaint about:
- Curriculum provision, including R.E. and collective worship;
- The implementation of the National Curriculum;
- The availability of external qualifications;
- Exemptions from the National Curriculum;
- The operation of charging policies;
- The provision of specific information about the school and the curriculum
The complaint must go first to the Head Teacher. If the complaint cannot be resolved it may be necessary to forward it to the Local Board (Governing Body). Plashet’s Local Board will then consider the complaint.
If the complaint is not resolved by the Local Board it may then be referred to Newham Local Education Authority, where councillors will consider it. If that fails the complaint can be referred to the Secretary of State for Education.